OUR POLICIES AND PROCEDURES


Appointments

o Please arrive at time of your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

o If you are running late, we will do everything possible to accommodate you. If you are excessively late, please keep in mind that we may need to reschedule your appointment.

Cancellations

o Should you need to cancel or change the date of your appointment, please give us at least 24 hours’ notice.

o If you do not show up for scheduled appointments and do not notify us, we require your credit card information to schedule future appointment requests.

Gratuities

Tipping is left to the discretion of our clients. Tips cannot be added to credit card charges. Gift card do not include gratuities.

Methods of Payment

We accept cash, debit cards, credit cards and personal checks. We do not accept third party checks.